Have a question? We’re here to help! Whether you need assistance with an order, product recommendations, or training inquiries, our team is happy to assist you.
Frequently Asked Questions
Location
We're located in Mississauga, Ontario. Our items are shipped from our local post office.
Return policy
All of our products are custom-made to order. Because designs are approved prior to production, we do not accept returns or exchanges on custom items.
If your order arrives defective or damaged, please contact us within 30 days of delivery. We’ll review the issue and arrange a replacement if applicable.